Tech Mahindra is hiring For Chat process For Noida location

Job Overview:

Tech Mahindra, a leading IT and Business Process Outsourcing company, has released an exciting opportunity for the role of Chat Process Associate at their Noida office. This position is ideal for individuals with strong communication skills who are passionate about providing exceptional customer support through chat.

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Key Responsibilities:

• Handle customer queries and concerns via chat with a professional and courteous approach.
• Provide accurate and timely responses to customer inquiries.
• Resolve issues by coordinating with internal teams when necessary.
• Maintain customer satisfaction by delivering a high-quality service experience.
• Adhere to process guidelines and meet performance benchmarks.

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Eligibility Criteria:

• Qualification: Graduation is NOT required.
• Experience: Freshers can apply; prior experience in a customer support role is a plus.
• Skills Required:
  • Excellent written communication skills in English.
  • Strong typing speed and accuracy.
  • Customer-centric attitude with problem-solving abilities.
  • Ability to handle multiple chat conversations simultaneously.

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Salary & Benefits:

• Salary: ₹3.25–4.75 Lacs P.A.
• Benefits:
  • Competitive compensation package.
  • Opportunity to work in a professional and dynamic environment.
  • Career growth opportunities within the organization.

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Work Details:

• Location: NSEZ, Sector 81, Noida.
• Work Timings: Rotational shifts.
• Mode of Work: On-site.

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Why Join Tech Mahindra?

• Be a part of a globally recognized organization.
• Gain experience in a fast-paced, customer-focused environment.
• Access to learning and development opportunities.

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How to Apply:

Interested candidates can apply through the official Tech Mahindra careers page or attend walk-in interviews at the NSEZ, Sector 81, Noida office. Ensure to carry an updated resume, valid ID proof, and passport-sized photographs.