Reliance Jio Hiring Customer Service Executive Job 2025

Company Name: Reliance Jio

Job Role: Customer Service Executive

Location: Multiple Locations Across India

Key Features:

• Be a part of Jio’s mission to deliver a world-class digital experience

• Interact directly with customers to understand issues, identify gaps, and deliver quick solutions

• Provide real-time resolution to customer queries ensuring 100% satisfaction

• Operate within the Real-Time Customer Self-Service (RTSS) model

• Set up and manage Customer Help Desks to assist millions

• Facilitate seamless onboarding with platform-based CAF (Customer Acquisition Form) activation

• Ensure 100% SIM provisioning for error-free handset activation

Qualification:

• Minimum 12th Pass

• Graduates preferred

Age Criteria:

• 18 to 30 years

Skills:

• Strong verbal and written communication

• Customer handling and conflict resolution

• Basic technical knowledge and comfort with digital tools

• Ability to multitask and work in high-pressure environments

• Fluency in local language is a plus

Eligibility:

• Freshers and experienced candidates welcome

• Must have a willingness to learn and adapt to customer-centric technology

Requirement:

• Full-time availability

• Immediate joiners will be given preference

Basic Salary:

• ₹12,000 to ₹18,000 per month (based on location and experience)

Additional Benefits:

• Performance-based incentives

• In-depth training and onboarding support

• Opportunity for long-term career growth with Jio

• Employee benefits as per company policy

Interview Details:

• Initial screening via phone

• Final interviews may be conducted in-person or online

• Shortlisted candidates will be contacted with further instructions