SBI Bank Hiring NRI Relationship Manager Job 2025

SBI Bank – Job Profile

Department: Retail Sales

Designation: NRI Relationship Manager

Position in Company: Individual Contributor

Reporting to: Cluster Head

Reportees: None (Individual Role)

Location: Requires travel within a designated radius as defined by the organization

Key Deliverables / Accountabilities

• Collaborate with SBI branches to acquire, develop, and retain high-quality NRI clients.

• Partner with internal acquisition teams and branch-based NRI Relationship Managers to drive NRI customer acquisition and maintain long-term, profitable client relationships.

• Achieve defined monthly, quarterly, and annual targets for:

  • NRI account openings

  • Account activations

  • Brokerage generation

  • AUM (Assets Under Management) growth

• Ensure seamless NRI account opening by:

  • Scrutinizing applications

  • Collecting KYC documents

  • Coordinating with the Central NRI Desk and operations to meet Turnaround Time (TAT) targets

• Deliver exceptional service to NRI clients via email, phone, and digital channels.

• Identify and act on opportunities to enhance operational efficiency and client satisfaction.

• Work closely with internal KYC and Central Desk teams to resolve client issues promptly.

• Address and investigate escalations, performing root cause analysis to prevent recurrence.

Core Competencies Required

• Strong communication skills (verbal & written)

• Persuasive and confident in customer interactions

• Professional appearance and demeanor

• Knowledge of financial product sales

Educational & Experience Qualifications

• Graduation or MBA (any stream)

• 2–5 years of sales and customer acquisition experience in BFSI/Broking domain (mandatory)

• Prior experience or knowledge in NRI account sourcing is preferred

• Full-time MBA freshers with strong knowledge of Capital Markets and a passion for Sales are also welcome to apply