Wipro Limited Hiring Service Desk Analyst Job 2025

Company Name: Wipro Limited

About Company:

Wipro is a leading global information technology, consulting, and business process services company. It helps clients succeed in the digital world with innovative solutions in IT services and consulting. Recognized on the Fortune India 500 and Forbes Global 2000 lists, Wipro is known for providing growth opportunities and a diverse work environment.

Job Role: Service Desk Analyst 1 (Freshers)

Location: Sarjapur Road, Bengaluru

Key Features:

• Full-time permanent job

• Open to freshers and experienced candidates (0–4 years)

• Only 1 opening available

• Excellent opportunity to begin a career in IT support

• Join one of the top IT companies in India

Qualification: Any Graduate (Bachelor’s degree in any stream)

Age Criteria: 18 years and above

Skills:

• Excellent communication (verbal and written)

• Basic understanding of Windows, Mac OS, VDI environments

• Knowledge of ITIL Framework and terminologies

• Basic networking (DNS, DHCP, TCP/IP, VPN)

• Familiar with MS Office, Outlook, O365, Zoom, VPN, Jabber, browsers

• Problem-solving and troubleshooting

• Active Directory, MFA, printer mapping knowledge

Eligibility:

• Freshers or candidates with up to 4 years of experience

• Willing to work in a 24x7 environment with rotational shifts and weekly offs

• Customer service mindset

• Self-motivated and proactive attitude

Requirement:

• Ready to work in rotating shifts (including night shifts and holidays)

• Ability to handle IT incidents through calls, chats, and emails

• Log, prioritize and resolve user issues efficiently

• Strong organizational and technical skills

Basic Salary: Up to ₹3.5 LPA (Average salary for freshers)

Additional Benefits:

• 24x7 work environment exposure

• Training and skill development opportunities

• Career growth in IT support and administration

• Work in a global company with advanced technology and practices

Interview Details:

Date: 29 May
Time: 9:30 AM to 2:00 PM
Venue: Wipro Limited, Doddakannelli, Sarjapur Road (Mori Gate), Bengaluru – 560035