Yash Technologies Hiring Associate Consultant Job 2025

Company Name:

Yash Technologies

About Company:

Yash Technologies is a leading global IT services and consulting company, delivering high-quality solutions and support in application services, infrastructure services, and consulting. Known for its collaborative work environment and commitment to learning and growth, Yash empowers organizations worldwide through digital transformation.

Job Role:

Associate Consultant – IT Service Desk

Location:

Indore, Madhya Pradesh

Key Features:

• Entry-level IT service desk role with growth potential

• Hands-on experience with remote support, troubleshooting, and end-user assistance

• Exposure to real-time ticketing systems, asset management, and networking tools

• Opportunity to work with enterprise-grade tools in a 24/7 shift environment

• Ideal for fresh graduates or those with up to 1 year of experience

• Stable employment with a high-performance tech team

Qualification:

Bachelor’s / Master’s degree in Computer Engineering, Information Technology, or any related field

Skills:

• Excellent communication and listening skills

• Knowledge of MS Office, Outlook, VPNs, and remote support tools

• Basic understanding of Windows 7/8/10, Apple/macOS, and mobile device support

• Familiarity with ITIL processes and ticketing tools like Remedy

• Problem-solving and incident handling

• Strong coordination skills with internal teams and vendors

Eligibility:

• 0–1 year of experience in IT support/service desk roles

• Open to freshers with relevant technical education

• Willing to work in 24/7 rotational shifts

• Understanding of desktop/laptop hardware, networking basics, and remote support

• Preferred: ITIL V4 Foundation certification, MD-101 (within 6 months of joining)

Requirement – Key Responsibilities:

• Serve as the first point of contact for end-user support (phone, chat, ticketing)

• Troubleshoot desktop and laptop issues remotely

• Log and escalate tickets based on priority

• Maintain accurate inventory and update asset management systems

• Support and coordinate spare parts movement and troubleshooting

• Manage software and hardware installation, patch updates, and device configurations

• Provide VIP support and assist in physical server/network equipment support when needed

• Ensure compliance with IT security standards and protocols

Basic Salary:

₹2,40,000 – ₹3,00,000 per annum (based on qualifications and experience)

Additional Benefits:

• Learning & Certification Support (ITIL, MD-101)

• Exposure to Global Clients & Enterprise Systems

• Stable, Ethical Work Culture

• Career Path in IT Infrastructure Support

• Hands-on experience with Data Center Assets, Smart Hands Support, and Networking

Interview Details:

Currently Hiring – Apply Online
Shortlisted candidates will be contacted for virtual or in-person interviews.

Contact Details:

Company: Yash Technologies
Location: Indore, Madhya Pradesh