HDFC Bank Hiring Customer Care Job 2025

Company Name:

HDFC Bank

About Company:

HDFC Bank is one of India’s leading private sector banks, known for its strong service standards, technological innovation, and customer-first approach. With a wide range of financial products and services, HDFC Bank has consistently delivered value to its customers and offers numerous opportunities for individuals aiming to grow in the banking sector.

Job Role:

Virtual Care Officer – Customer Care
The selected candidates will be responsible for handling inbound customer calls related to queries on banking products such as accounts, credit/debit cards, loans, mutual funds, and more. The role includes managing requests and ensuring resolution within defined service timelines.

Location:

HDFC Bank Ltd, Rajasthan Patrika, Ground Floor, 6 A (Wing B), Jhalana Institutional Area, JLN Marg, Jaipur, Rajasthan – 302004

Key Features:

• Direct Walk-in Interview

• Voice Process (Inbound Customer Support)

• Customer Interaction & Query Resolution

• Opportunity to work in India’s top private bank

• On-roll, full-time position

Qualification:

Graduation in any stream from a recognized university

Skills:

• Excellent Communication Skills in English

• Telecalling / Voice Process Experience

• Strong Interpersonal & Listening Skills

• Basic Computer Knowledge

• Customer Handling and Service Orientation

Eligibility:

• Freshers and candidates with 0–3 years of experience

• Must have telecalling or voice process experience (preferred)

Requirement:

• Ability to handle inbound calls professionally

• Willingness to work in a dynamic and fast-paced environment

• Adherence to service level and audit guidelines

Basic Salary:

Average Monthly Salary: Up to ₹18,000 to ₹26,000
(CTC: ₹2.2 – ₹3.2 LPA, depending on experience and performance)

Additional Benefits:

• Permanent on-roll job with HDFC Bank

• Growth-oriented career path in banking

• Internal training and development support

• Performance-based appraisals

Interview Details:

Walk-in Drive Date: 16th June 2025

Time: 11:00 AM – 2:00 PM

Venue: HDFC Bank Ltd, Rajasthan Patrika, Ground Floor, 6 A (Wing B), Jhalana Institutional Area, JLN Marg, Jaipur, Rajasthan – 302004

Contact Details:

Visit directly on walk-in day with updated resume and ID proof.

Official Website: https://www.hdfcbank.com