Croma Hiring Customer Service Specialist Job 2025

Company Name: Croma

About Company:

Croma, a Tata Enterprise, is one of India’s leading large-format electronics retail chains. Known for a wide range of electronics and consumer appliances, Croma emphasizes excellent customer service, latest technology offerings, and quality assurance.

Job Role: Customer Service Specialist

Location:

Chennai – Thoraipakkam, Anna Nagar, ECR, OMR, Medavakkam, Sholinganallur

Key Features:

• In-store sales & customer interaction

• Inventory & product display management

• Performance-driven growth

• Positive work culture

• Full-time, permanent role

Qualification:

• ITI / Diploma / Graduate in any discipline

• Freshers and experienced (0–5 years) can apply

Age Criteria:

18 to 35 years

Skills:

• Excellent verbal communication

• Strong sales & persuasion ability

• Basic product knowledge (electronics/appliances)

• Complaint resolution & feedback handling

• Team player with attention to detail

Eligibility:

• Good communication and interpersonal skills

• Customer-first mindset

• Willing to work in shifts at retail outlets

• Local candidates preferred

Requirement:

• Assist walk-in customers with product presentations

• Achieve monthly sales targets

• Track stock and update inventory

• Maintain in-store display standards

• Collect and share customer feedback

• Attend staff briefings and training

Basic Salary:

₹15,000 – ₹22,000 per month

Average Salary Up To:

₹2.5 LPA

Additional Benefits:

• Incentives on achieving targets

• In-house training & certification

• Employee discounts on products

• Opportunity to grow within Tata Group

Interview Details:

• Date: 19th June 2025

• Time: 12:00 PM – 6:00 PM

• Venue: Croma – Chrompet, No. 14 & 15, GT Road, Kamakshi Colony, Chromepet, Tambaram Sanatorium, Chennai, Tamil Nadu – 600047

• Landmark: Near Chrompet Railway Station

Contact Details:

• Contact Person: Merin M Joy

• Phone: 8867916254