MokSa Technologies Hiring IT Support Job 2025
Company Name:
MokSa Technologies
About Company:
MokSa Technologies is a Global Consulting and Technology Services Company specializing in Unified Communications and Genesys Contact Centre Software. As a premium Genesys partner, MokSa offers consulting, implementation, integration, and professional services to global clients, delivering best-in-class customer interaction solutions across industries.
Job Role:
IT Support – Level 1 (Genesys Systems)
Location:
Gurugram, Haryana
Key Features:
– Global consulting exposure in contact centre technology
– Opportunity to work with premium Genesys systems
– Rotational shifts for operational exposure
– Training and skill enhancement opportunities
– Fast-paced technology environment for freshers
Qualification:
Bachelor's degree in Computer Science, Information Technology, or related field (BCA/B.Sc IT/CS)
Age Criteria:
21 to 27 years preferred
Skills:
– Strong verbal and written communication skills
– Basic understanding of technical dialers
– Familiarity with Windows Servers, HTML, SQL, JavaScript, AWS preferred
– Analytical skills for log analysis and troubleshooting
– Ability to monitor and report system health
Eligibility:
– Fresh graduates (0–1 year experience)
– Comfortable with rotational shifts
– Interest in IT support and Genesys technology environments
Requirement:
– Act as the first point of contact for Level 1 Genesys system issues
– Perform system health checks and report anomalies
– Troubleshoot, analyze logs, and resolve incidents
– Monitor Genesys components including servers, alerts, and reporting tools
– Execute routine maintenance tasks and basic troubleshooting activities
Basic Salary:
₹2,50,000 – ₹3,00,000 per annum
Additional Benefits:
– Structured technical training
– Performance-based incentives
– Professional growth within a premium Genesys environment
– Exposure to international projects
Interview Details:
Shortlisted candidates will be informed via email for interview scheduling. The interview process includes a basic technical assessment and HR round.
Contact Details:
careers@moksatechnologies.com