Join Wipro as Process Associate - HR And BPO Roles | Pune Hinjewadi

Company Name: Wipro Ltd

About Company:
Wipro Ltd (NYSE: WIT) is a globally recognized information technology, consulting, and business process services company. With a workforce of over 170,000 professionals across 175+ cities and 6 continents, Wipro is known for delivering innovation-led solutions and transformative business value. Focused on technology-driven growth, sustainable practices, and operational excellence, Wipro remains a trusted partner for global enterprises.

Job Role: Process Associate – HR (Voice/Blended)

Location: Pune (Hinjewadi Phase 2)

Job Responsibilities:

Manage and resolve customer queries via email, chat, and voice support.

Maintain accuracy in documentation and record management.

Deliver high-quality customer support for international chat and blended processes.

Ensure timely and effective resolution of client concerns.

Work in coordination with teams to meet service delivery standards.

Qualification:

Graduate in any discipline (UG degree mandatory).

Fresher or up to 1 year of experience in BPO/Customer Service preferred.

Skills Required:

Excellent English communication skills – both written and verbal.

Strong typing skills with good accuracy.

Basic computer knowledge and familiarity with online tools.

Ability to work in rotational and night shifts.

Salary: Not Disclosed (Cab facility available within 30 km radius)

Other Details:

Full-time, permanent role.

Department: Customer Success, Service & Operations.

Industry: BPM / BPO.

Openings: 20 positions.

Early applicants preferred.

Key Highlights:

International process exposure.

Cab facility for employees.

Opportunity to work with a leading IT and consulting brand.