Customer Service Executive at Policybazaar - Gurugram

Company Name: 
Policybazaar

About Company:
Policybazaar is a leading online insurance platform in India, helping customers compare and buy insurance products easily. Known for its innovative digital solutions, Policybazaar connects clients with the best insurance plans while offering exceptional customer service.

Job Role: 
Customer Service Executive

Location: 
Gurugram, Haryana

Job Responsibility:

Convert inbound and outbound leads into insurance sales.

Promote and sell various insurance products to potential clients.

Meet and exceed monthly sales targets consistently.

Provide excellent customer support and resolve client queries efficiently.

Build strong relationships with existing and new customers to enhance client satisfaction.

Handle high call volumes while maintaining professional communication.

Qualification:
Any Graduate / Undergraduate

Skills:

Excellent communication skills in English and Hindi.

Strong persuasion, negotiation, and objection-handling skills.

Ability to work under pressure and achieve sales targets.

Experience in customer handling, voice process, and query resolution is a plus.

Salary: 
₹2.5–3.5 LPA

Other Details:

Experience: 0–3 years (Freshers can apply)

Employment Type: Full-time, Permanent

Interview Process: In-office, face-to-face rounds in Gurugram

Department: Customer Success / Service & Operations