IGT Solutions Walkin for Customer Support Voice and Email Gurugram

Company Name:
IGT Solutions

About Company:
IGT Solutions is a leading IT and business process outsourcing (BPO) company specializing in customer experience and digital transformation services. With a strong global presence, IGT Solutions partners with top enterprises to deliver high-quality support through innovative technology and skilled professionals.

Job Role:
Customer Support – Voice & Email Process (SBI Domestic Process)

Location:
Gurugram (Dhundahera), Delhi/NCR

Job Responsibilities:

Handle customer queries and support through voice and email process.

Deliver excellent service to SBI Domestic Process customers.

Maintain professionalism and accuracy in resolving concerns.

Work effectively in a 24x7 rotational shift environment.

Collaborate with internal teams for seamless issue resolution.

Qualification:

Any Graduate (Freshers and Experienced candidates welcome).

Minimum 6 months of prior customer service experience preferred.

Skills Required:

Strong communication skills in English.

Ability to work in rotational shifts.

Familiarity with customer support, email process, and domestic voice handling.

Good typing and problem-solving skills.

Salary:
₹1.75 – 3.5 LPA (Approx. ₹24,000 CTC)

Other Details:

Openings: 200

Walk-in Drive Dates: 19th September – 28th September, 10 AM to 4 PM

Venue: IGT Solutions, Ground Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana

Nearest Metro: Sikanderpur / Guru Dronacharya

Carry: Hard copy of your updated resume

Immediate joiners preferred; employee referrals welcome