Apply Now Senior Centre Manager - Microfinance Bajaj Finance

Company Name:
Bajaj Finance Ltd.

About Company:
Bajaj Finance Limited (BFL), one of India’s most trusted financial services companies, is part of the Bajaj Finserv Group. Known for its innovative lending solutions, Bajaj Finance provides a wide range of financial products including consumer loans, business loans, and microfinance services. The company empowers rural and urban India through inclusive growth opportunities and strong customer engagement.

Job Role:
Senior Centre Manager – Microfinance

Location:
Delhi / NCR, Mumbai, Pune, Bengaluru, Chennai, Coimbatore, Ahmedabad, Kolkata, Hyderabad, Patna

Job Responsibilities:

Conduct village surveys and identify potential customers for microfinance services.

Form Joint Liability Groups (JLGs) and promote financial literacy in targeted rural areas.

Source new customers, collect and validate documents as per SOP, and manage data entry on LOS.

Coordinate with Branch Managers and Credit Operations teams for smooth loan processing and disbursements.

Schedule and conduct centre meetings, ensuring full customer participation and timely collections.

Maintain a portfolio of 450–500 customers and ensure on-time repayments.

Handle customer queries, promote cross-sell and top-up opportunities, and ensure customer satisfaction.

Conduct loan utilization checks and ensure compliance with company policies.

Report daily activities and reconcile recovery deposits with branch operations.

Maintain discipline, code of conduct, and ensure zero audit discrepancies.

Qualification:
Graduate or Postgraduate in any discipline.
Candidates with experience in microfinance or rural banking will be preferred.

Skills Required:

Microfinance Operations

Branch and Centre Management

Business Development & Customer Relationship

Recovery & Collection Management

Team Handling & Training

Compliance and SOP Adherence

Strong Communication & Counselling Skills

Salary:

Not Disclosed (As per company standards)

Other Details:

Industry Type: Banking & Financial Services

Department: Sales & Business Development

Employment Type: Full-Time, Permanent

Role Category: Retail & B2C Sales

Experience: 1 – 2 Years