Start Your Banking Career with Bajaj Finance - Assistant Manager BFS Role

Company Name:
Bajaj Finance Limited

About Company:
Bajaj Finance Limited is one of India’s leading Non-Banking Financial Companies (NBFCs), offering a wide range of financial products such as loans, insurance, investments, and EMI services. The company is known for its strong nationwide presence and customer-centric approach.

Job Role:
Assistant Manager – BFS Direct

Location:
Mumbai, Goregaon

Job Responsibilities:

Implement and ensure adherence to the cash policy and compliance at the assigned branches.

Handle daily cash collection, updating, and deposit activities.

Prepare and send daily cash collection reports to the Head Office.

Verify and update agency collections.

Attend walk-in customers and resolve their issues promptly.

Maintain 100% customer satisfaction levels.

Coordinate with HO/TCS to resolve customer queries within TAT.

Cross-sell insurance and other financial products.

Collect customer feedback on services and products.

Perform branch admin-related activities in coordination with the admin manager as per company policy.

Qualification:

MBA / Postgraduate / Graduate in any discipline

0–3 years of relevant experience in banking or financial institutions

Skills:
Strong communication and interpersonal skills

Customer service and team management ability

Strategic thinking and performance improvement mindset

Positive attitude and goal-oriented approach

Salary:
Not Disclosed (As per Company Norms)

Other Details:
Employment Type: Full Time, Permanent
Industry Type: Banking / Financial Services
Department: Sales, Customer Service & Branch Operations
Role Category: Management