Wipro Associate Back Office HR Operations

Company Name:
Wipro Limited

About Company:
Wipro is a leading global information technology, consulting, and business process services company. Known for its innovation and excellence, Wipro delivers solutions that help clients adapt to the digital world. With a strong presence across industries, Wipro offers exciting career opportunities for growth and learning.

Job Role:
Associate – Back Office (US HR Operations)

Location:
Airoli, Navi Mumbai, Thane, Mumbai (All Areas – Dombivli, Ambernath, Ulhasnagar)

Interview Venue:
Gigaplex Building 3, 3rd Floor, Airoli West, near Patni Ground, Airoli – 400708

Date & Time:
4th November | 10:00 AM – 12:00 PM

Job Responsibilities:

Handle client queries via phone or email with professionalism.

Record and track all interactions in the system accurately.

Maintain and update client data as per standard operating procedures.

Follow defined SLAs to resolve issues efficiently.

Ensure all documentation and query logs are properly maintained.

Learn and understand product details for better customer support.

Qualification:

Any Graduate – BA, B.Com, B.Sc, BBA, BMS (Non-technical streams preferred)

Postgraduates – MA, M.Com, PGDM, Part-time MBA

Note: Full-time B.Tech and MBA freshers are not eligible

Skills Required:

Good communication and email handling skills

Basic knowledge of MS Excel

Attention to detail and accuracy in data entry

Ability to work in a night shift (US process)

Team player with a positive attitude

Salary:
(Attractive package with benefits and both-side cab service)

Other Details:

Experience: 0–2 years (Freshers welcome)

Shift: Night Shift (Fixed Evening)

Work Mode: On-site (Airoli Office)

Working Days: 5 days a week (Saturday & Sunday fixed off)

Service Agreement: 1 year (Mandatory)

Age Limit: 22–27 years

Immediate Joiners Preferred (within 10–15 days)