Processor Non Voice Backend Wipro Gurugram

Company Name:
Wipro

About Company:
Wipro is a leading global IT services and consulting company offering technology, business process outsourcing, and digital transformation services across multiple industries worldwide.

Job Role:
Processor (Non-Voice / Backend)

Location:
Gurugram

Job Responsibilities:

Process and audit Benefits/HR transactions accurately and within deadlines

Manage task inventory and ensure quality service delivery

Perform rule-based data entry and simple process calculations

Maintain compliance with data security standards, MIS guidelines, and customer concern matrix

Coordinate with subject matter experts and managers to identify issues, recommend improvements, and support implementation

Ensure adherence to organizational code of conduct and process standards

Qualification:
Graduation (Non-Tech Graduate required)
NOT eligible: B.Tech/BE, LLB, B.Ed, BSc (IT), MCA, Regular MBA

Skills:

Good written and verbal communication skills

Strong computer skills (MS Office)

Typing speed: Minimum 25 WPM with 90% accuracy

Knowledge of back-office operations, data processing, and documentation

Social/interpersonal skills preferred

Experience: 0–2 years (Freshers can apply); outsourcing experience preferred

Salary:
Not disclosed

Other Details:

Shift: Night Shift (5:30 PM – 3:00 AM), 5 days work from office

Employment: Full-time, Permanent

Prefers women candidates

Flexible to work in 24×5 environment, extended hours if required, and across client teams

Industry: IT Services & Consulting

Department: Customer Success, Service & Operations