Grow Your Career with a Customer Care Role in Noida Premium Banking

Company Name:
THR Consultants

About Company:
THR Consultants is a leading staffing and recruitment consultancy known for providing reliable workforce solutions across multiple industries. The company specializes in connecting skilled candidates with top employment opportunities.

Job Role:
Customer Care / Customer Service Associate – Premium Banking Process

Location:
Noida

Job Responsibility:

Handle customer queries and interactions through voice support.

Provide product information, assist with order placement, tracking, returns, and general inquiries.

Resolve customer concerns with accuracy, professionalism, and customer-first approach.

Stay updated on ongoing promotions, products, and platform updates.

Coordinate with internal teams to resolve escalations and complex cases.

Qualification:

Graduation mandatory (any stream).

Skills:

Excellent English communication skills (written & verbal).

Problem-solving ability and interpersonal skills.

Customer-centric attitude.

Ability to work in a fast-paced environment.

Salary:
2 – 2.5 LPA

Other Details:
Experience: 0 to 2 years

Work Schedule: 6 days working with rotational week off

Shuttle facility available

Full-time, permanent role

Comprehensive training and skill development provided

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