Mega Walk In Drive Customer Support Associate at Tech Mahindra

Company Name:
Tech Mahindra

About Company:
Tech Mahindra is a leading global technology and business process services company, delivering innovative digital solutions to customers worldwide. It offers excellent career growth, learning opportunities, and a professional work environment.

Job Role:
Customer Support Associate (Voice Process)

Location:
Noida – Sector 62 (Work From Office)
(Open for candidates from Noida, Ghaziabad & Greater Noida)

Job Responsibility:
Handle customer queries through voice calls
Provide accurate and timely customer support
Follow standard operating procedures (SOPs)
Ensure high customer satisfaction
Maintain service quality and professionalism

Qualification:
Minimum: Any Graduate
Graduate / Postgraduate candidates can apply
Minimum 12+ months of customer service experience is mandatory

Skills:
Excellent English communication skills
Customer service & customer care
Voice / Inbound process experience
BPO experience preferred
Ability to work in 24×7 rotational shifts

Salary:
₹1.5 LPA – ₹2.75 LPA

Other Details:
Employment Type: Full Time, Permanent
Industry: BPM / BPO
Working Days: 5 days working (2 split week-offs)
Shifts: Rotational (24×7, 10 hours including 1-hour break)

Immediate joiners preferred
Walk-in Dates: 31st December – 7th January
Time: 9:30 AM – 3:00 PM

Walk-in Venue:
B19, Tech Mahindra, Opposite DME College, Sector 62, Noida, UP – 201309
Documents Required: CV & Aadhaar Card