Hexaware Walk-In Jobs International Non Voice Process Chennai

Company Name:
Hexaware Technologies

About Company:
Hexaware Technologies is a global IT and business process services company delivering innovative solutions across industries. With a strong presence in India and globally, Hexaware focuses on customer-centric digital transformation and operational excellence.

Job Role:
Executive / Senior Executive – International Non-Voice Process (Telecom)

Location:
Chennai, Tamil Nadu
(Chennai One SEZ IT Park – Thoraipakkam)

Job Responsibility:

Handle international non-voice (chat/email) customer support for telecom clients

Respond to customer queries professionally and efficiently

Provide technical support for modems, routers, and IPTV services

Ensure high customer satisfaction and service quality

Work in rotational shifts and weekly offs

Follow process guidelines and meet performance metrics

Qualification:

Graduation is mandatory

Freshers are not eligible

Minimum 6 months experience in customer support (Telecom domain preferred)

Skills:

Excellent verbal and written English communication

International chat process experience preferred

Customer service and support skills

Technical troubleshooting knowledge (added advantage)

Ability to work in 24/7 rotational shifts

Salary: As per company standards 

Other Details:

Employment Type: Full Time, Permanent

Experience Required: 1 – 6 Years

Openings: 50

Walk-in Dates:  10th January

Walk-in Time: 11:00 AM – 3:00 PM

Immediate joiners or 30 days’ notice preferred

Industry: BPM / BPO

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