Customer Service Representative International Work From Home Mumbai

Company Name:

Teleperformance (TP)

About Company:

Teleperformance is a global leader in customer experience management and business process outsourcing services. The company operates across multiple countries and serves international clients through voice and non-voice processes. Teleperformance is known for providing stable career opportunities, professional training, and a supportive work-from-home environment for eligible roles.

Job Role:

Customer Service Representative – International
(UK Email and Back Office Process)

Location:

Remote Work From Home
Hiring Office Location: Mumbai (Candidates must reside in Mumbai only)

Job Responsibility:

Handle customer queries through email support for an international UK process
Perform back-office operations related to customer service
Resolve customer issues accurately and within defined timelines
Maintain proper documentation and follow process guidelines
Ensure high-quality customer support and satisfaction
Coordinate with internal teams when required

Qualification:

HSC pass with minimum 6 months of customer service experience
Graduate freshers are also eligible
Graduation is not mandatory

Skills:

Excellent English communication skills written and verbal
Basic computer knowledge
Email handling and back-office process understanding
Ability to work independently in a work-from-home setup
Good problem-solving and attention to detail

Salary:

As per company standards 

Other Details:

Employment Type: Full Time Permanent
Industry Type: BPM BPO
Process Type: International Non Voice UK Email Process
Working Days: 5 days working
Weekly Off: 1 rotational off and Sunday fixed off
Internet Requirement: Minimum 100 Mbps connection
Power Backup: Mandatory
Training: 1 month training at Mumbai office
Openings: 50
Experience Required: 0 to 3 years