Globiva Customer Support Executive Job in Gurugram Hiring Freshers

Company Name:
Globiva

About Company:
Globiva is a rapidly growing Business Process Management (BPM) company that delivers customer support, sales, and back-office solutions to leading brands. The company is known for its professional work culture, performance-driven environment, and strong training support for employees. Globiva provides excellent career opportunities for freshers and experienced candidates who want to build a career in the BPO, sales, and customer service industry. With a focus on communication excellence and customer satisfaction, Globiva helps employees grow in a stable and rewarding corporate environment.

Job Role:
Customer Support Executive

Location:
Udyog Vihar Phase IV, Sector 18, Gurugram, Haryana

Job Responsibility:
The Customer Support Executive will be responsible for handling customer interactions and driving sales through voice-based communication. The role includes making outbound calls to customers, explaining insurance-related products and services, and converting leads into successful sales. Candidates will also be required to perform cold calling, follow up with potential clients, and maintain accurate records of conversations and leads. Achieving daily and monthly sales targets is an important part of this role. Providing excellent customer service, handling objections professionally, and maintaining a positive attitude during calls are key responsibilities. Candidates must be comfortable working in a target-oriented sales environment.

Qualification:
Graduate freshers can apply. Experienced graduates and undergraduates with a background in BPO, telecalling, or sales are also eligible. Strong spoken English communication skills are mandatory for this role.

Skills:
Excellent English communication skills
Good convincing and negotiation ability
Basic computer knowledge
Comfortable with sales and cold calling
Ability to work in a target-driven environment
Prior experience in voice process or insurance sales is a plus

Salary:
As per company standards 

Other Details:
This is a full-time, permanent role in the customer service and sales process. Candidates must be comfortable with outbound calling and insurance sales. The company offers a professional office environment with learning opportunities and career growth in the BPO industry. Both freshers and experienced candidates looking to start or grow their career in customer support and sales are encouraged to apply.

Interview Details

Interview Dates: 29 January to 1 February
Interview Time: 9:30 AM to 5:30 PM
Interview Mode: Walk-In and Virtual Both Available

Walk-In Interview Address:
1st Floor, 418 & 419
Phase IV, Udyog Vihar
Sector 18, Gurugram
Haryana – 122015

HR Contact Person-- Click on apply button to get details 

Interested candidates can call or WhatsApp their resume to the HR number to schedule their interview.