Amazon Work From Home Customer Service Job India

Company Name:
Amazon

About Company:
Amazon is one of the world’s largest and most customer focused companies. It provides online shopping, digital services, and technology solutions to millions of customers globally. Amazon is known for innovation, strong customer service, and a supportive work culture.

Job Role:
Virtual Customer Service Associate

Location:
Work From Home Maharashtra India

Job Responsibility:
Handle customer queries through phone chat and email
Help customers with orders payments returns and website support
Solve problems and provide the best customer experience
Use computer tools to research and resolve customer issues
Maintain quality communication and customer satisfaction

Qualification:
Minimum age 18 years
Right to work in India
Good English communication skills both written and spoken
Basic computer knowledge
Ability to work flexible shifts

Skills:
Good communication skills
Customer handling ability
Basic computer skills
Problem solving skills
Ability to multitask
Adaptable and quick learner

Salary:
As per company norms

Other Details:
Job type Seasonal
Work week minimum 40 hours
Rotational shifts including night weekend and holidays
Work timing between 6 AM to 11 PM as per schedule
Work from home setup required with quiet workspace
Internet speed required minimum 100 Mbps download and 10 Mbps upload with wired connection
Amazon provides training and equipment
Benefits include medical insurance pension plan internet allowance and employee discounts
Equal opportunity employer