Customer Care Executive Voice Job at Jio Multiple Locations

Company Name:

Jio

About Company:

Jio is a leading telecommunications and digital services company in India, delivering mobile connectivity, broadband, and digital solutions. The company is known for innovation, strong network infrastructure, and customer-centric services.

Job Role:

Customer Care Executive – Voice

Location:

Multiple Locations: Dewas, Aurangabad 1 – Garkheda, Yavatmal, Chhindwara, Jaypur, Durgapur

Job Responsibility:

Handle inbound and outbound customer calls
Resolve customer queries and complaints effectively
Provide accurate information about products and services
Maintain a professional and polite communication style
Update customer details in the system
Ensure customer satisfaction and service quality
Follow company policies and compliance standards

Qualification:

10+2 / Graduation in any discipline

Experience:

6 Months – 2 Years (Minimum 6 months BPO experience preferred)

Skills:

Good communication skills
Local language proficiency
Basic computer knowledge
Problem-solving ability
Customer-focused mindset
Attention to detail

Salary:

As per company norms

Other Details:

Department: Customer Service
Employment Type: Full Time
Shift: Rotational (if applicable)