Urgent Hiring Kotak Mahindra Bank Customer Support Executive Job 2026 Apply Now

Company Name:

Kotak Mahindra Bank

About Company:

Kotak Mahindra Bank is one of India’s leading private sector banks, offering a wide range of banking and financial services including retail banking, wealth management, and corporate banking. The bank is known for its customer-centric approach and premium services for high-net-worth clients.

Job Role:

Customer Support Executive (CEC Officer – Inbound, Privy)

Location:

Noida, New Delhi, Greater Noida

Job Responsibility:

Handle inbound customer calls for Privy (HNI) clients
Resolve customer queries and provide timely solutions
Identify cross-selling opportunities for banking products
Maintain high-quality customer service standards
Complete daily logs and meet productivity targets
Follow information security and process guidelines
Act on feedback to improve performance

Qualification:

Graduate in any discipline
1–4 years experience (Minimum 6 months in customer service preferred)

Skills:

Excellent verbal and written communication
Strong customer handling skills
Good listening and problem-solving ability
Knowledge of banking and call center processes
Positive attitude and team collaboration
Ability to work in a fast-paced environment

Salary:

As Per Company Standards 

Other Details:

Shift:

24/7 rotational shifts
For females: 7 AM to 8 PM

Working Days:

Flexible weekly offs (8 offs per month)
9-hour shifts

Employment Type:

Full Time, Permanent

Industry:

Banking / BPO / Customer Service

Note:
Direct Hiring | No Fees