Hexaware BPO Job 2026 - Chat Email Support Vacancy - Freshers Apply Now

Company Name:

Hexaware Technologies

About Company:

Hexaware Technologies is a global IT and BPO services company known for delivering digital transformation, customer support, and business process outsourcing solutions. It provides excellent career opportunities in voice, chat, and email support processes.

Job Role:
Customer Success Associate (Chat / Email / Blended Process)

Location:

Noida, Kolkata, Mohali, Indore, Hyderabad, Pune, Chennai, Jaipur, Bengaluru

Job Responsibility:

Handle customer queries via chat, email, and calls
Provide support in blended process (inbound & outbound)
Resolve customer issues effectively
Maintain service quality and response time
Follow company guidelines and processes

Qualification:

Graduation Not Mandatory
Fresher & Experienced (0–5 years)
Candidates must have excellent English communication skills

Skills:

Strong English communication (written & verbal)
Customer handling skills
Basic computer knowledge
Problem-solving ability
Ability to work in a team

Salary:

(as per experience and role)

Other Details:

Job Type: Full-Time, Permanent
Industry: BPO / KPO / Customer Support
Process: Blended (Chat + Email + Voice)
Openings: 72 Positions

Documents Required:

Resume
ID Proof
Educational Documents (if available)

Interview Details:

Mode: Online / Offline (depends on location)
Selection Process:
HR Round
Communication Round
Final Interview

Note:

Multiple city openings available
Freshers & experienced both eligible
Good opportunity for non-voice + voice roles
No fees required
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