12th Pass Work From Home Jobs - Startek Zomato Chat Process Hiring

Company Name:

Startek (Aegis Customer Support Services Pvt. Ltd.)

About Company:

Startek is a global customer experience management company providing customer support, digital transformation, and business process outsourcing services to leading brands worldwide. The company offers excellent career opportunities for freshers and experienced candidates in customer service and support operations.

Job Role:

Chat Support Executive

Location:

Work From Home (Hiring Office: Kolkata)

Job Responsibility:

Handle customer queries through chat support.
Provide accurate information and resolutions to customers.
Maintain high-quality written communication standards.
Ensure customer satisfaction through timely responses.
Manage multiple chat interactions efficiently.
Follow company processes and service guidelines.
Maintain customer records and interaction details.

Qualification:

12th Pass (Intermediate) and above.
Graduation is not mandatory.

Skills:

English Proficiency (Written & Spoken).
Hindi Proficiency (Spoken).
Typing Skills.
Written Communication Skills.
Customer Service Skills.
Chat Support Process Knowledge.

Salary:

As per company standards

Other Details:

Work From Home Opportunity.
Experience Required: 0–5 Years.
No Sales Targets.
No Contractual Work.
6 Working Days per Week.
4 Rotational Week-Offs per Month.
9-Hour Shift
Rotational Shift Timings.
Immediate Hiring.

Interview Process:

HR Round.
Operations Round (Google Meet).
Final Client Round.

Industry:

BPM / BPO

Employment Type:

Full-Time, Permanent.