Urgent Work From Home Job 5 Days Working - 12th Pass and Freshers Can Apply

Company Name:

Tech Mahindra

About Company:

Tech Mahindra is a leading multinational IT and business process outsourcing company providing customer support, technology, and digital transformation services to global clients. The company offers excellent work-from-home opportunities for freshers and experienced professionals.

Job Role:

Customer Support Associate (Voice Process – Hindi & English)

Location:

Work From Home

Job Responsibility:

Handle customer queries through voice calls.
Provide prompt and effective resolutions to customer concerns.
Maintain high-quality customer service standards.
Communicate professionally in Hindi and English.
Manage customer interactions efficiently.
Follow company guidelines and service processes.
Ensure customer satisfaction during every interaction.

Qualification:

12th Pass (Higher Secondary) and above.
Freshers and experienced candidates can apply.

Skills:

Good English & Hindi Communication Skills.
Customer Handling Skills.
Problem-Solving Ability.
Voice Process Knowledge.
Typing Skills (30 WPM Minimum).
Customer Service Skills.

Salary:

As per company standards.

Other Details:

100% Work From Home Opportunity.
Experience Required: 0–2 Years.
Freshers Welcome.
24×7 Rotational Shifts.
5 Working Days with 2 Rotational Week Offs.
Maximum Age Limit: 40 Years.
Contractual Role till 31st October.
Versant Test Score 3 Required.
Work From Home Setup Required (Windows 10/11, Minimum 20 Mbps Internet, Power Backup & USB Headset).

Interview Process:

HR Video Round.
Online Assessment.
Typing Test.
Final Google Meet Round.

Industry:

BPM / BPO