Customer Service Specialist Job at Croma Pune

Hiring: Customer Service Specialist at Croma – Pune Aero Mall

Location: Pune, Aero Mall
Job Type: Full-time
Job ID: 22972
Posting Date: 06/11/2024

About Croma

Croma, a brand of Infiniti Retail Ltd. and a wholly-owned subsidiary of Tata Sons, is India’s first large-format specialist retail store catering to multi-brand digital gadgets and home electronics. With a strong presence both online and offline, Croma provides a seamless omni-channel shopping experience for over 10 million customers.

Job Role:

Customer Service Specialist

As a Customer Service Specialist, you will be responsible for delivering exceptional customer service, assisting shoppers with their queries, and ensuring a seamless shopping experience in-store.

Key Responsibilities:

• Greet and assist customers in a professional manner
• Provide product information and recommendations
• Handle customer inquiries, complaints, and returns
• Ensure smooth checkout and billing process
• Maintain store cleanliness and product displays
• Collaborate with the team to improve customer satisfaction

Requirements:

• High School Graduate or equivalent
• Strong communication and interpersonal skills
• Customer-focused with a positive attitude
• Ability to handle multiple tasks efficiently

Join Croma and be part of India’s leading electronics retail brand.

Apply Now!